Privacy Policy

Effective Date: [06/09/2025]

At Casa Itzcali, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information – Name, email address, shipping and billing address, phone number, and payment details.
  • Order History – Records of your purchases and preferences.
  • Website Usage – IP address, browser type, device information, pages visited, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and respond to inquiries
  • Send marketing emails (only with your consent)
  • Improve website functionality and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share limited data with:

  • Service providers (e.g. payment processors, shipping carriers, email platforms) to help fulfill your order and improve our service.
  • Legal authorities when required by law or to protect our rights.

All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

We currently uses the following third-party service providers:

Google reCAPTCHA – A challenge-response system used to fight spam and abuse on this website. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

Flodesk – This service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Flodesk’s privacy policy for further information.

PayPal – A secure payment gateway service used to process transactions on this website when making purchases via our online Shop. Please see PayPal’s Privacy Policy for more information.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze site traffic

You can manage or disable cookies in your browser settings, though some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing emails at any time by clicking “unsubscribe” in any email
  • Withdraw consent for data processing (where applicable)

To exercise your rights, contact us.

6. Data Security

We implement reasonable security measures to protect your personal information; however, no method of transmission over the Internet is completely secure.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date. Continued use of our site means you accept those changes.

9. Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us.